What kind of selection of trees will I get?
On your day of delivery we will arrive with a selection of the size of tree you ordered
What if I don’t find a tree I like from the selection?
This has very rarely happened but if it does we will gladly return the next day with a new selection free of charge
Does it cost extra to attach my stand and erect my tree?
No, both are part of our delivery service
How does the “Live Tracking” work?
Similar to AnPost or FedEx you will receive a tracking ID number that will allow you to see how close your delivery is
Can I change my order and/or delivery time/date?
Of course, you can do so by logging into your account and editing your order
What areas do you deliver to?
Please visit our “Delivery Areas” page
What are your delivery/removal dates for 2019/20?
We deliver from November 27th to December 22nd excluding Mondays when we are closed and we remove from January 3rd to January 8th
What is the best way of contacting you?
Email is the best option as we are not always available by phone – email@example.com
Do you offer same day delivery?
Yes, subject to how busy we are. Please call 0892568353 to check our availability
Do you offer next day delivery?
- We certainly do, our cut off time for next day deliveries is 5pm
How does refer a friend work?
When you refer a friend that books with us we will give you both €5! Please note customers may only refer new customers who have not booked with us in the last year
Do you support any charities?
We certainly do, we support Alone based in Kilmainham – www.alone.ie
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